🎁 Unwrapping our 10th festive release: Introducing Message Preferences for Developer Notifications

As part of our Devcember gifts, we’re unwrapping a small but mighty improvement to help teams stay perfectly in the loop. Developers can now set a dedicated email address to receive important updates from Canva Developers — like SDK changes, deprecations, or platform improvements.

This means teams no longer need to rely solely on the Canva account email. A shared inbox such as developers@yourapp.com can now receive all the essential updates that keep your integration running smoothly.

Here’s what you’ll find in your App → Settings → Developer profile → Message preferences panel:

What this update brings

  • :open_mailbox_with_raised_flag: A central place for your team to receive developer-specific communications

  • :locked: No change to where we send app-status notifications — those still go to the Canva account email

  • :people_holding_hands: Better coordination if multiple teammates help maintain your app

  • :rocket: A future-friendly foundation for more communication features

To set it up, simply open Message preferences and add an email address. That’s it — your team is officially in the loop.

If you have ideas for what else you’d like to receive (or avoid!) in dev communications, we’d love to hear from you. Happy Devcember! :wrapped_gift:

1 Like

Hello,
I have quite a few products, so does that mean I need to enter an email for each product?
I noticed there’s a bug when entering the email — both my personal email and my domain email return an error. I’ve attached the error message.

Hi @ruacon , if you can DM me your app name and app ID for this. It would be great! Thanks.

so does that mean I need to enter an email for each product?

Yes, for now, you’d need to enter an email for each product.